Sephora Assistant Store Manager

Newcastle Australia

Thursday, February 6, 2025

Sephora, a distinguished member of the global luxury conglomerate LVMH, is renowned for its commitment to fostering a world of inspiration and inclusion. As a leading beauty retailer, Sephora offers a dynamic and innovative environment, with a presence across Australia and New Zealand, including a robust online platform. The brand is dedicated to expanding its footprint while providing diverse opportunities for personal and professional growth within its stores and corporate headquarters in Sydney.

1. Support the Store Manager in leading the team to deliver an exceptional client experience in a fast-paced retail environment.
2. Utilize data to inform operational decisions and develop strategies for business growth in collaboration with the Store Manager and District Manager.
3. Drive a selling culture within the team to meet KPIs and uphold Sephora's values.
4. Enhance team performance and capability to support internal talent development.
5. Foster a continuous improvement mentality within the team and collaborate with the wider team.
6. Motivate the team to deliver first-class customer service consistently.

1. 2-3+ years of experience in retail or store line management.
2. Previous retail management experience at a big box retailer or multi-site experience.

1. Excellent organizational, analytical, and business management skills.
2. Strong leadership and motivational skills with a hands-on approach.
3. Ability to attract, identify, and inspire talented employees.
4. Strong emotional intelligence and communication skills.
5. Ability to influence team members at all levels.

2-3+ years of experience in retail or store line management, preferably with a big box retailer or in a multi-site capacity.

Sephora offers a comprehensive benefits package, including opportunities for personal development, gifted products, store discounts up to 45%, paid parental leave, birthday leave, personal leave, mental health wellbeing programs, life insurance, and a fun social calendar. Compensation includes fortnightly pay, commission, bonus, and superannuation.

Sephora prides itself on being an equal opportunity workplace that celebrates diversity and fosters an inclusive environment. The company is committed to creating a culture where everyone is valued, recognized, and enabled to succeed through feedback, career development, coaching, learning, and recognition.