Sephora Assistant Store Manager

Sephora, a distinguished entity in the luxury beauty retail sector, is renowned for its innovative approach to beauty and inclusivity. As a part of the prestigious LVMH Group since 1997, Sephora has consistently disrupted the industry with its commitment to diversity and empowerment. With a global presence spanning 35 countries and a workforce of 56,000, Sephora connects customers with a curated selection of nearly 500 brands, alongside its own Sephora Collection, offering an unparalleled range of beauty products.

1. Manage, develop, and coach store employees, including conducting appraisals and maintaining absence records.
2. Induct new employees and organize training courses.
3. Implement floor management and act as a role model in embodying the Sephora Attitude.
4. Achieve monthly and annual sales targets, ensuring year-on-year growth.
5. Ensure excellent customer service and team alignment with customer needs.
6. Conduct morning briefings and shift handovers.
7. Organize beauty classes and create engaging customer experiences.
8. Update visual merchandising and implement store animations.
9. Analyze sales category key figures and derive actionable sales activities.
10. Create daily staff planning and coordinate store floor zoning.
11. Conduct inventories to ensure optimal product availability.
12. Manage merchandise from receipt to storage, including returns and tester management.
13. Oversee proper store opening and closing procedures, including cash register management.
14. Report and track maintenance and merchandise issues.
15. Deputize for the Store Manager during absences.
16. Ensure store operations comply with Sephora Audit rules.

1. At least 3-4 years of experience in retail, preferably in the beauty sector.
2. Previous management and team leadership experience with an empathetic management style.

1. Strong leadership and coaching abilities.
2. Customer-focused and business-driven mindset.
3. Reliable, hands-on, and solution-oriented approach.
4. Excellent communication and delegation skills.
5. Positive attitude with the ability to inspire others.
6. Structured work ethic.
7. Analytical and commercial working methods.
8. Basic knowledge of SAP and Excel is advantageous.
9. Proficiency in English and the native language of the country.

Minimum of 3 years in retail management, preferably within the beauty sector.

Sephora offers a rewarding compensation package, generous time off, staff discounts, fitness partnerships, and a robust company pension plan. The company fosters a culture of continuous learning with dedicated training and further education opportunities.

Sephora's workplace culture is one of empowerment, learning, and growth. The company embraces diversity, encouraging authenticity and leveraging the strength of differences to fuel collective spirit. Employees are provided with the tools, space, and opportunity to innovate and lead, contributing to a fulfilling work environment.