Sephora Assistant Store Manager

Hamburg • Germany

Tuesday, September 30, 2025

Sephora, a trailblazer in the prestige beauty retail sector, is part of the esteemed LVMH Group since 1997. Originating in Limoges, France in 1969, Sephora has consistently championed a world of inspiration and inclusion, offering a diverse range of beauty products and fostering a passionate community across 35 countries. With a commitment to diversity and empowerment, Sephora connects customers with nearly 500 curated brands and its own Sephora Collection, making it a leader in the beauty industry.

1. Manage, develop, and coach store employees, including conducting appraisals and maintaining absence records.
2. Induct new employees and organize training sessions.
3. Implement floor management and act as a role model for the Sephora Attitude.
4. Achieve monthly and annual sales targets and ensure excellent customer service.
5. Conduct morning briefings and shift handovers.
6. Organize beauty classes and create engaging customer experiences.
7. Update visual merchandising and ensure store cleanliness.
8. Analyze sales data and derive actionable sales activities.
9. Create daily staff schedules and coordinate store floor operations.
10. Conduct inventories and manage merchandise from receipt to storage.
11. Ensure proper store opening and closing procedures, including cash register management.
12. Report and track maintenance and merchandise issues.
13. Deputize for the Store Manager as needed.
14. Ensure store operations comply with Sephora Audit rules.

1. Minimum 3-4 years' experience in retail, preferably in the beauty sector.
2. Previous management and team leadership experience with an empathetic management style.
3. Experience in customer interaction and employee development.

1. Strong leadership and coaching abilities.
2. Customer-focused and business-driven mindset.
3. Excellent communication and delegation skills.
4. Analytical and commercial working methods.
5. Basic knowledge of SAP and Excel.
6. Proficiency in English and native language of the country.

Minimum 3 years in retail management, preferably within the beauty industry.

Sephora offers a culture of empowerment, learning, and growth, providing tools and opportunities for personal and professional development. Employees are part of a community that values authenticity and embraces diversity.

Sephora fosters an inclusive environment where diversity is celebrated, and differences are seen as strengths. The company encourages creativity, innovation, and an entrepreneurial spirit, striving for excellence in all endeavors.