Sephora Assistant Store Manager

Adelaide • Australia

Friday, April 11, 2025

Sephora, a prominent name in the global beauty retail sector, operates under the umbrella of the esteemed LVMH Group, the world's largest luxury goods conglomerate. With a strong presence in Australia and New Zealand, Sephora boasts approximately 34 stores and a burgeoning online platform, with plans for continued expansion. The brand is renowned for fostering a culture of inspiration and inclusion, offering diverse career opportunities both in-store and at its Sydney CBD head office.

1. Support the Store Manager in leading the team to deliver an exceptional client experience in a dynamic retail environment.
2. Utilize data to inform operational decisions and collaborate with the Store Manager and District Manager to strategize for business growth.
3. Drive a selling culture within the team to meet KPIs and uphold Sephora's values.
4. Enhance team performance and support the development of internal talent.
5. Foster a continuous improvement mentality and collaborate with the wider team.
6. Motivate the team to deliver outstanding customer service in a fast-paced setting.

1. 2-3+ years' experience in retail or store line management.
2. Previous retail management experience at a big box retailer or multi-site experience.

1. Passion for client-centric service and experiential retail.
2. Strong organizational, analytical, and business management skills.
3. Hands-on leadership with the ability to motivate and coach team members.
4. Ability to attract, identify, and inspire talented employees.
5. Strong emotional intelligence and communication skills.

2-3+ years in retail or store line management, preferably with experience in big box retail or multi-site management.

Sephora offers a range of benefits including opportunities for personal development, gifted products, store discounts up to 45%, paid parental leave, birthday leave, personal leave, mental health wellbeing programs, life insurance, and a fun social calendar. Compensation includes fortnightly pay, commission, bonus, and superannuation.

Sephora prides itself on being an equal opportunity workplace that celebrates diversity and fosters an inclusive environment. The company values a strong and positive culture where employees are recognized, valued, and enabled to succeed through feedback, career development, coaching, learning, and recognition.