Sephora Assistant Retail Education & Brand Experience

Neuilly-sur-Seine • France

Friday, March 14, 2025

Sephora, a prominent brand within the LVMH conglomerate, is renowned for its innovative approach to beauty retail. As a global leader in the selective distribution of prestigious beauty products, Sephora operates over 3,000 stores across 34 markets, employing a diverse and passionate workforce of 52,000 individuals. The brand is committed to fostering an inclusive environment where creativity and individuality are celebrated, and employees are empowered to excel and grow.

1. Collaborate on the omnichannel education strategy for seasonal launchbooks.
2. Develop seasonal training packs, including PowerPoint modules, digital learning modules, and gamified formats.
3. Create Discovery Box phygital & Train The Trainer tools for annual project launches.
4. Develop concise and expert educational tools such as shade finders and product sheets.
5. Serve as the point of contact for suppliers and warehouses to ensure operational delivery of in-store tools.
6. Conduct competitive analysis of innovative training and brand experience practices.
7. Create digital content for internal and external platforms, including video content for social media.
8. Ensure optimal customer experience by developing sales scenarios and retailtainment materials.
9. Work on the brand's free and paid service policies and protocols.
10. Develop grooming materials for annual project launches to foster brand belonging.
11. Update onboarding pathways and develop semi-annual captain convention packs.
12. Monitor budget and manage product orders.

1. Enrollment in a business school or perfume and cosmetics school (ISIPCA) in a final-year apprenticeship.
2. Fluency in English is mandatory.

1. Strong project management and organizational skills.
2. Adaptability and flexibility.
3. Interest in digital platforms and social media.
4. Attention to detail and creativity.
5. Excellent written and oral presentation skills.
6. Strong interpersonal skills and teamwork ability.
7. Product sensitivity and interest in the cosmetics market.

A first experience in training or sales-related roles is advantageous.

Final-year apprenticeship in business or perfume and cosmetics school.

Sephora offers a collaborative environment with talented teams, personalized career development plans, and a commitment to continuous learning and growth.

Sephora prides itself on being an equal opportunity employer that celebrates diversity and fosters an inclusive environment. The company encourages creativity and innovation, providing employees with the tools to excel and express their individuality.