Sephora Assistant Manager, Outbound Transportation
Sephora, a leader in the beauty retail industry, is part of the prestigious LVMH group, renowned for its luxury brands and innovative approach. Sephora Canada is dedicated to fostering a vibrant community that celebrates diversity, creativity, and excellence in customer service. As an employer, Sephora offers a dynamic work environment where employees are encouraged to thrive and grow within the expansive LVMH network.
- Manage daily operations of outbound transportation, ensuring seamless business activities and communication.
- Serve as the primary contact for stores, carriers, and 3PL Canada Distribution Centers.
- Uphold carrier compliance and enhance procedural controls.
- Support the Logistics & Distribution management team in troubleshooting service challenges and driving recovery solutions.
- Produce, analyze, and summarize transportation performance and cost reports.
- Create and maintain delivery schedules, ensuring effective communication with carriers and stores.
- Manage the Canada Distribution Customer Service Logistics Mailbox, providing exceptional service.
- Coordinate and manage outbound reverse transportation for vendor returns.
- Organize and track shipments to ensure timely deliveries.
- Monitor and respond to distribution center dispositions, communicating with the FSC team as needed.
- Process claims for cost recovery and support finance and audit teams with invoice accuracy.
- Assist with special projects and support the development of essential processes.
- 2+ years of experience in logistics or transportation.
- Familiarity with domestic and international carrier rates and booking processes.
- Strong organizational and time management skills.
- Excellent verbal and written communication skills; bilingualism in English and French is a plus.
- Proficiency with MS Office, particularly advanced Excel skills.
- Demonstrated problem-solving and analytical skills.
- Attention to detail to ensure task accuracy.
- Ability to thrive in a fast-paced, ever-changing environment.
A minimum of 2 years in logistics or transportation, with a focus on carrier rates and booking processes.
Sephora offers a comprehensive benefits package, including flexible benefits, an Employee Assistance Program, access to the Well-Being@Sephora program, and generous time-off policies. Employees also enjoy product gifts and discounts with brand partners.
Sephora Canada prides itself on a culture of inclusivity, diversity, and community engagement. The company supports employee growth and career development within the global LVMH network, emphasizing a supportive and dynamic work environment.


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