Sephora Assistant Client Animation Project Manager

Neuilly-sur-Seine • France

Tuesday, March 11, 2025

Sephora, a distinguished member of the LVMH family, stands as a global leader in the selective distribution of prestigious beauty products. With a presence in 34 markets and over 3,000 stores, Sephora is renowned for its commitment to innovation and excellence. As an employer, Sephora fosters an environment where creativity is celebrated, and diversity is embraced, providing employees with the opportunity to thrive and develop their careers within a supportive and dynamic community.

1. Participate in the development and implementation of the CRM Animation Plan for Europe and the Middle East.
2. Collaborate with cross-departmental teams to ensure alignment of business and client priorities.
3. Develop print and digital communication materials in coordination with Communication, Offer, and Image teams.
4. Draft CRM briefs, defining objectives, targets, messages, and channels.
5. Coordinate and monitor the annual CRM Animation Plan across various countries.
6. Analyze CRM campaign performance to identify optimization opportunities.
7. Conduct regular competitive analysis to identify and share best practices.
8. Manage creative feedback loops for AB testing of client communications.

1. Final year of a Master's program in Commerce, Marketing, or Communication.
2. Minimum of 6 months of successful experience in CRM, preferably in a corporate setting.

1. Proficiency in English and French.
2. Strong analytical skills with a keen interest in data analysis.
3. Excellent communication and interpersonal skills.
4. Ability to manage multiple projects in a dynamic environment.
5. Strong initiative and customer-centric mindset.

At least 6 months of experience in CRM, ideally within a corporate environment.

Final year of a Master's program in Commerce, Marketing, or Communication.

Sephora offers a collaborative environment with talented teams, personalized career development plans, and a commitment to continuous learning. Employees benefit from being part of a global community with opportunities for creativity and growth.

Sephora prides itself on its inclusive culture, valuing diversity and fostering an environment where employees can be their authentic selves. As part of the LVMH family, Sephora encourages innovation and creativity, supporting employees in their professional and personal growth.