Sephora Asset Protection Partner

Sephora is a global beauty retailer known for its curated assortment of prestige cosmetics, skincare and fragrance. Operating within LVMH’s Selective Distribution network, Sephora combines fast-paced retail innovation with a strong emphasis on customer experience, diversity and employee development.

1. Maintain a visible store presence (75–80% of time on the selling floor) to deter theft, support client service, and promote a safe environment.
2. Monitor CCTV and loss-prevention reporting tools to detect, investigate and document incidents and inventory discrepancies.
3. Collaborate with store leadership and the District Asset Protection Manager to implement shrink-reduction and safety strategies.
4. Respond to incidents, perform professional de-escalation, and prioritize client and employee safety while preserving the client experience.
5. Execute asset protection audits, prepare reports, and ensure compliance with company policies and licensing requirements.
6. Support multiple store locations as needed and represent the company in legal processes, including testifying in court when required.
7. Lead or participate in training and meetings to reinforce safety protocols and asset protection best practices.

1. Ability to work a flexible retail schedule including nights, weekends and holidays; full-time availability (30–40 hrs/week) required.
2. 1–2 years’ experience in retail operations, sales, hospitality, asset protection, or loss prevention.
3. Demonstrated conflict de-escalation skills and experience handling sensitive incidents calmly and professionally.
4. Familiarity with CCTV systems and loss-prevention/reporting tools; strong attention to detail for investigative and audit work.
5. Excellent verbal communication and interpersonal skills; ability to build trust and partner with cross-functional teams.
6. Physically able to lift and carry up to 50 lbs and perform duties across the salesfloor.

1. CCTV
2. reporting tools
3. conflict de-escalation
4. incident investigation
5. audit and reporting
6. client-facing communication
7. cross-functional collaboration
8. physical handling (lift up to 50 lbs)

1–2 years in retail operations, sales, hospitality, asset protection, or loss prevention with hands-on experience in shrink reduction and incident management.

High school diploma or equivalent required; additional training or certification in security, loss prevention or related fields preferred.

Comprehensive healthcare and wellbeing benefits (eligibility-based).

Sephora fosters an inclusive, fast-paced retail culture that celebrates creativity and diversity. The environment emphasizes continuous learning, cross-functional collaboration and a commitment to exceptional client experience.