Sephora Area Loss Prevention Investigator

Hamilton • Canada

Friday, January 31, 2025

Sephora, a distinguished member of the LVMH Moët Hennessy Louis Vuitton family, is a global leader in the beauty retail industry. Renowned for its curated selection of prestigious brands and innovative products, Sephora offers a dynamic and inclusive work environment that fosters creativity and professional growth. As part of the LVMH conglomerate, employees benefit from the stability and prestige associated with one of the world's most esteemed luxury goods companies.

1. Serve as a trainer for new Loss Prevention Agents and assist in the development of existing Agents.
2. Collaborate with the District Loss Prevention Manager to detect internal theft using various tools.
3. Ensure adherence to Sephora Loss Prevention standards.
4. Support the hiring process and conduct OPEX Evaluations as required.
5. Assist stores with all Loss Prevention Programs and review exception reports and cash variances to detect internal activity.
6. Act as a witness during internal interviews when applicable.
7. Prepare a Market and Agent recap for the District Loss Prevention Manager weekly.
8. Organize and participate in quarterly shoplifting blitzes.
9. Conduct Store Tours with leadership teams, complete Store Tour Notes, and communicate findings to relevant stakeholders.
10. Review and approve Agents' schedules within the assigned district.
11. Assist high shrink stores with inventory preparation.
12. Conduct Agent onboarding and attend District meetings and cast cluster trainings in the absence of the District Loss Prevention Manager.

1. Minimum of 2 years of Loss Prevention experience in a retail environment.
2. High School diploma or equivalent.
3. Current licensing requirements as mandated by provincial or local jurisdiction.

1. Strong communication skills.
2. Strong interpersonal skills.
3. Intermediate computer proficiency.
4. Ability to model client service and onstage leadership standards.
5. Flexibility to accommodate various learning styles.

A minimum of two years of experience in Loss Prevention within a retail setting is required.

High School diploma or equivalent.

Sephora offers a comprehensive benefits package, including health and wellness programs, employee discounts, and opportunities for professional development within the LVMH group.

Sephora fosters an inclusive and dynamic workplace culture that values diversity, creativity, and innovation. Employees are encouraged to express their individuality while working collaboratively in a supportive environment that prioritizes professional growth and customer satisfaction.