Sephora

Area Loss Prevention Investigator

Sephora is a leading global beauty retailer offering a wide range of cosmetics, skincare, and fragrance products. Known for its innovative approach to beauty retail, Sephora provides a unique shopping experience with a focus on customer service and product knowledge.

1. Assist stores with all Loss Prevention Programs.
2. Review exception reports and cash variances to detect internal activity.
3. Act as a witness to internal interviews where applicable.
4. Prepare a Market and Agent recap for the District Loss Prevention Manager weekly.
5. Assist in the training and development of Agents.
6. Organize and participate in quarterly shoplifting blitzes.
7. Conduct Store Tours with store leadership teams and complete Store Tour Notes.
8. Review and approve Agents' schedules within the assigned district.
9. Assist high shrink stores with inventory preparation.
10. Conduct Agent on-boarding and OPEX evaluations where applicable.
11. Attend and present at District meetings and cast cluster trainings in the absence of the District Loss Prevention Manager.

1. Minimum of 2 years of Loss Prevention experience in a retail environment.
2. High School graduate or equivalent.
3. Current licensing requirements as required by provincial or local jurisdiction.

1. Strong communication skills.
2. Strong interpersonal skills.
3. Intermediate computer skills.
4. Ability to work nights, weekends, and holidays.
5. Ability to oversee a multi-store district.
6. Consistent and reliable attendance.
7. Adherence to Sephora dress code policy.
8. Flexibility to various learning styles.
9. Leadership skills to maintain professional relationships.

Minimum of 2 years of Loss Prevention experience in a retail environment.

High School graduate or equivalent.

Not specified.

Sephora fosters a dynamic and inclusive workplace culture, emphasizing customer service and professional development. The role is based in Edmonton, Canada, and involves travel within the district.