Ruinart Sales Advisor Apprentice

Reims • France

Wednesday, February 12, 2025

Ruinart, the oldest established champagne house, was founded in 1729 in Reims by Nicolas Ruinart. Renowned for its craftsmanship and dedication to the Chardonnay grape, Ruinart's cuvées are celebrated for their finesse and elegance. The house offers iconic champagnes such as Blanc de Blancs, Rosé, and the prestigious Dom Ruinart cuvée. Ruinart is distinguished by its UNESCO World Heritage-listed chalk cellars and its commitment to sustainable development. As part of the LVMH group, Ruinart provides a dynamic and prestigious environment for its employees.

1. Convey the brand's values, heritage, ambitions, and creativity to clients.
2. Advise French and international clientele on all product categories available in the boutique and introduce them to the Maison's universe.
3. Deliver exceptional service, develop a deep understanding of clients, and identify their desires, including personalized packaging.
4. Adapt to each client and situation in a constantly evolving environment.
5. Take initiatives to consistently meet or exceed objectives and tackle collective challenges with the team.
6. Ensure client satisfaction and propose memorable and surprising experiences in collaboration with colleagues and the boutique manager.
7. Research requested information and provide solutions to ensure clients are never left waiting.
8. Maintain privileged relationships with clients to foster loyalty and contribute to Customer Relationship Management (CRM) development.
9. Participate in inventory, stock replenishment, and organization. Handle administrative management of shipments.
10. Ensure the boutique is well-maintained and assist with merchandising changes. Stay informed on industry news.

1. Bachelor's degree or equivalent (Bac +2/3 – Master 1)

1. Fluency in French and English, with a potential third language.
2. Rigorous, organized, proactive, professional, autonomous, available, and team-oriented.
3. Adaptability and interest in the luxury sector (experience in retail or luxury hospitality is preferred).

Beginner level experience required, ideally in retail or luxury hospitality.

Bachelor's degree or equivalent (Bac +2/3 – Master 1)

Opportunity to work in a prestigious champagne house with a rich heritage and commitment to sustainability.

Ruinart offers a unique workplace culture that values heritage, creativity, and sustainability. Employees are encouraged to take initiative and work collaboratively to provide an unparalleled client experience. As part of the LVMH group, Ruinart fosters an environment of excellence and innovation.