Ruinart Digital Marketing and CRM Assistant

Paris • France

Tuesday, February 11, 2025

Ruinart, the oldest established Champagne house, was founded in 1729 during the Enlightenment era, embodying a world of ideas, exchanges, and culture. As part of the prestigious LVMH group, Ruinart is renowned for its commitment to excellence and sustainability, consistently adapting its practices to minimize environmental impact while preserving the quality of its wines. The brand is synonymous with an elegant and discerning lifestyle, enriched by art and gastronomy.

1. Support the Digital Activations Project Manager in animating and developing the website and CRM activities.
2. Draft editorial content for the Maison's institutional website and integrate it into the CMS (Salesforce Commerce Cloud).
3. Assist markets in gaining visibility for their news and updates.
4. Coordinate new photography needs with the Image Direction team.
5. Propose website improvements and oversee development progress.
6. Conduct testing on website updates before they go live.
7. Report on website performance using Google Analytics, Google Tag Manager, and Search Console.
8. Optimize SEO and develop copywriting guidelines.
9. Implement the annual international CRM plan and share it with markets.
10. Prepare newsletters, including drafting, personalization, segmentation, and A/B testing.
11. Collect data from all customer and prospect touchpoints and educate internal teams and partners.
12. Suggest improvements to customer and prospect journeys, including retention mechanisms.
13. Monitor monthly KPIs using Group tools and enhance existing dashboards.
14. Conduct competitive benchmarking and market analysis.
15. Assist in project management for brand events and product launches, such as new cuvées or artistic sponsorships.

1. Master's degree level (1 or 2), preferably from a business school or university.
2. Fluency in French and English.
3. Specialization in digital marketing or prior experience in a similar role.

1. Creativity and strong writing and analytical skills.
2. Proficiency in Photoshop and Adobe Suite is appreciated.
3. Sensitivity to brand universe and result-oriented mindset.
4. Ability to work collaboratively and strong organizational skills.
5. Curiosity, autonomy, diplomacy, and rigor.
6. Responsibility, proactivity, creativity, and team spirit.
7. Attention to detail and interest in art, gastronomy, and oenology.

Beginner level experience in a similar role or specialization in digital marketing.

Master's degree level (1 or 2), preferably from a business school or university.

Opportunity to work with a prestigious brand within the LVMH group, gaining valuable experience in digital marketing and CRM in the luxury sector.

Ruinart fosters a culture of innovation and excellence, deeply rooted in its rich heritage and commitment to sustainability. The workplace is dynamic and collaborative, encouraging creativity and a passion for art and gastronomy.