Rolex Supplier Quality Specialist

Geneva • Switzerland

Friday, March 7, 2025

Rolex, a prestigious name in the luxury watchmaking industry, is renowned for its commitment to precision and excellence. As part of the broader luxury conglomerate, Rolex offers a unique work environment that combines tradition with innovation, providing employees with opportunities to contribute to the brand's legacy of quality and craftsmanship.

1. Serve as the primary contact for quality issues related to external suppliers of mechanical products, including tooling, cutting tools, and stamping elements.
2. Support suppliers in resolving quality issues to prevent recurrence, aligning with the Mechanical Sector's quality strategy.
3. Facilitate communication with various stakeholders to enhance responsiveness to non-conformities and support requests from external suppliers.
4. Coordinate actions with Mechanical Quality Respondents across different trades to eliminate internal root causes and prevent recurrence.
5. Conduct training on workshop performance improvement rituals, problem-solving methodologies (PDCA, QRQC, 8D), and cross-functional quality approaches (LEAN/OPEX).
6. Collaborate with suppliers to define and implement external continuous improvement strategies, participating in their execution (PDCA, 5S, documentation standards).
7. Participate in or lead complex and cross-functional problem-solving projects (8D).
8. Engage in external supplier audits.

1. Engineering degree (HES), Technician (ES) diploma, or CFC in Polymechanics/Quality Management with equivalent experience.
2. Training in quality management (e.g., TQ 1) or relevant experience in the field.
3. Knowledge of mechanical products such as design, manufacturing, and measurement of tooling, cutting tools, and stamping elements.

1. Proficient in problem-solving methodologies: PDCA, QRQC, 8D (both participant and leader).
2. Mastery of the 7 basic quality tools: QQOQCCP, Brainstorming, Ishikawa, 5 Whys, Correlation, Solution Choice Matrix, Pareto.
3. Strong analytical and decision-making skills, autonomy, proactivity, and synthesis ability.
4. Excellent integration skills, teamwork, and interpersonal relations with experience in a cross-functional role, active listening, and effective communication.
5. Proficient in standard office software (MS Office); SAP knowledge is an advantage.

Experienced in problem-solving with associated methodologies and in a cross-functional role.

Engineering degree or equivalent technical diploma.

The position offers a stimulating environment, excellent working conditions, flexible working time solutions, and top-tier social benefits.

Rolex fosters a culture of precision, innovation, and excellence, where employees are encouraged to contribute to the brand's legacy through dedication and craftsmanship. The work environment is collaborative, with a strong emphasis on quality and continuous improvement.