Rimowa Store Manager

Zurich • Switzerland

Tuesday, November 4, 2025

RIMOWA, a distinguished brand within the LVMH Group, has been at the forefront of redefining travel since 1898. As the first German Maison in the LVMH portfolio, RIMOWA is renowned for crafting innovative mobility solutions that seamlessly blend luxury with functionality. The brand's commitment to heritage, craftsmanship, and innovation makes it a coveted employer for those passionate about the luxury sector.

1. Manage, coach, supervise, and motivate the retail team on the floor.
2. Recruit, train, and develop team members, fostering a culture of excellence in retail activities.
3. Analyze weekly and monthly performance metrics and communicate findings to the General Manager.
4. Maximize sales performance through product knowledge, staff education, and coaching in selling and clientele skills.
5. Support and uphold RIMOWA's values and competencies, striving to exceed expectations.
6. Lead by example, demonstrating RIMOWA's sales and service model.
7. Assist client advisors in achieving their goals by monitoring selling processes and providing feedback.
8. Ensure all team members exemplify company strategies, values, and policies.
9. Promote a respectful sales environment at all times.
10. Deliver outstanding sales and service experiences to all clients.
11. Develop plans to improve communication, reputation, performance, and client development.
12. Ensure store tidiness and the correct execution of visual merchandising and new launch displays.

1. Minimum 5 years of sales and management experience in a luxury retail environment.
2. Professional sales development skills.
3. Exceptional interpersonal skills.
4. Passion for retail and client service.
5. Strong leadership qualities and effective communication skills.
6. Fluency in the national language and English; additional languages are a plus.

1. Leadership and team management
2. Sales and client service expertise
3. Performance analysis and reporting
4. Effective communication
5. Fluency in multiple languages

Minimum of 5 years in sales and management within a luxury retail environment.

A competitive salary based on experience, with additional profit-sharing and bonus schemes.

Includes a RIMOWA Essential Ambassador suitcase after 6 months, staff discounts on RIMOWA products, LVMH Family & Friends offers, financial and psychological support through the LVMH Heart Fund, and opportunities for career development within the LVMH Group.

RIMOWA and the LVMH Group offer a dynamic and international work environment that values innovation, excellence, and personal development. Employees are encouraged to pursue their ambitions and are supported through continuous training and career advancement opportunities.