Rimowa Store Manager

Salzburg • Austria

Monday, January 19, 2026

RIMOWA, a distinguished member of the LVMH Group, has been at the forefront of redefining travel since its inception in 1898. As the first German Maison within the LVMH conglomerate, RIMOWA is renowned for crafting innovative mobility solutions that seamlessly blend luxury with functionality, all while honoring a century-old heritage of craftsmanship and a steadfast commitment to innovation. The brand offers a dynamic environment where ambition and vision are nurtured, providing a platform for career growth within the esteemed LVMH Group.

1. Manage, coach, supervise, and motivate the team on the sales floor.
2. Recruit, train, and develop team members, fostering a culture of excellence in retail activities.
3. Analyze weekly and monthly performance metrics and communicate findings to the General Manager.
4. Enhance sales performance through product knowledge and coaching on selling and clientele skills.
5. Uphold RIMOWA values and competencies, striving to exceed expectations.
6. Lead by example, demonstrating RIMOWA's sales and service model.
7. Assist client advisors in achieving individual goals through monitoring and feedback.
8. Ensure team members exemplify company strategies, values, and policies.
9. Maintain a respectful sales environment at all times.
10. Deliver outstanding sales and service experiences to all clients.
11. Develop plans to improve communication, reputation, performance, and client development.
12. Ensure store tidiness and proper execution of visual merchandising and new launch displays.

1. Minimum 5 years of sales and management experience in a luxury retail environment.
2. Professional sales development skills.
3. Exceptional interpersonal skills.
4. Passion for retail and client service.
5. Strong leadership qualities and effective communication skills.
6. Fluency in the national language and English; additional languages are advantageous.

1. Leadership and team management
2. Sales performance analysis
3. Product knowledge and clienteling
4. Effective communication
5. Interpersonal skills
6. Fluency in multiple languages

A minimum of 5 years in sales and management within a luxury retail environment is required.

A competitive salary based on experience, with additional profit-sharing and bonus schemes.

Benefits include a RIMOWA Essential Ambassador suitcase after 6 months, staff discounts on RIMOWA products, financial and psychological support through the LVMH Heart Fund, and opportunities for career development within the LVMH Group.

RIMOWA fosters a culture of innovation and excellence, where employees are encouraged to pursue their ambitions within a supportive environment. As part of the LVMH Group, RIMOWA offers a unique blend of tradition and modernity, providing exciting projects and individual career development opportunities.