Closed Applications No Longer Accepted
Nota Bene: This job opportunity at Rimowa was available until Saturday, December 27, 2025, but applications are no longer being accepted.
Rimowa Store Manager
Rimowa, a distinguished brand within the Fashion & Leather Goods sector, is renowned for its innovative design and exceptional quality in luxury travel accessories. As part of a larger conglomerate, Rimowa benefits from a robust network and a commitment to excellence, ensuring a dynamic and enriching work environment for its employees.
- Oversee the comprehensive operations of the Rimowa store located within a department store in Nagoya.
- Set store objectives in alignment with company strategy.
- Manage team members' goals, provide regular feedback, and conduct coaching sessions.
- Conduct interviews and meetings for new hires.
- Deliver exemplary customer service as a brand ambassador.
- Build and maintain customer relationships and manage customer data.
- Handle repair requests and manage repair processes at the store.
- Manage sales and budgetary goals.
- Oversee KPI information management.
- Supervise daily operational tasks including opening and closing procedures, deliveries, and repairs.
- Maintain a positive relationship with the department store.
- Minimum of 3 years of experience in luxury brand or retail sales and store management.
- Basic PC skills.
- Proficiency in team management and leadership.
- Strong customer service orientation.
- Effective communication and interpersonal skills.
- Problem-solving abilities.
- Proficiency in English is an advantage.
A minimum of 5 years of relevant experience is required.
The position offers opportunities for career advancement, especially for individuals with a passion for retail and a keen business acumen.
Rimowa fosters a culture of professionalism and excellence, encouraging proactive problem-solving and effective team building. The brand values individuals who are passionate about retail and committed to both customer satisfaction and team development.
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