Rimowa Store Manager

Hamburg • Germany

Thursday, July 10, 2025

RIMOWA, a distinguished brand within the LVMH Group, has been at the forefront of redefining travel since 1898. As the first German Maison in the LVMH portfolio, RIMOWA is renowned for crafting mobility tools that seamlessly blend luxury with functionality, underscoring a rich heritage of craftsmanship and innovation. The brand is committed to creating products with longevity, catering to discerning travelers worldwide.

1. Manage, coach, supervise, and motivate the retail team on the floor.
2. Recruit, train, and develop team members, fostering a culture of excellence in retail activities.
3. Analyze weekly and monthly performance metrics and communicate findings to the General Manager.
4. Enhance sales performance through product knowledge education and coaching on selling and clientele skills.
5. Uphold RIMOWA values and competencies, striving to exceed expectations.
6. Lead by example, demonstrating RIMOWA's sales and service model.
7. Assist client advisors in achieving individual goals by monitoring sales processes and providing feedback.
8. Ensure all team members exemplify company strategies, values, and policies.
9. Maintain a respectful sales environment at all times.
10. Deliver outstanding sales and service experiences to all clients.
11. Develop plans to improve communication, reputation, performance, and client development.
12. Ensure store tidiness and correct execution of visual merchandising and new launch displays.

1. Minimum 5 years of sales and management experience in a luxury retail environment.

1. Professional sales development skills
2. Exceptional interpersonal skills
3. Passion for retail and client service
4. Strong leadership qualities
5. Effective communication skills
6. Fluency in German and English; additional languages are advantageous

Minimum 5 years of sales and management experience in a luxury retail environment.

Competitive and attractive compensation with an additional profit-sharing system.

The position offers 30 paid vacation days per year, a subsidized JobTicket, staff discounts on RIMOWA products, a RIMOWA Essential Ambassador suitcase after 6 months, lunch tickets, free or subsidized Urban Sports membership, corporate benefits, a company pension plan with high employer contribution, and employer-financed pension commitment in the event of death or disability. Additionally, there are exciting projects and individual career development opportunities, personal support for family life via Voiio family services, financial and psychological support through the LVMH Heart Fund, and access to job bikes.

RIMOWA and the LVMH Group foster an environment where ambition and vision are nurtured, offering a dynamic and international workplace. The company is committed to continuous development and innovation, providing a platform for employees to grow and succeed in their careers.