Rimowa Store Manager

Amsterdam • Netherlands

Wednesday, October 22, 2025

RIMOWA, a distinguished German Maison within the LVMH Group, has been at the forefront of redefining travel since 1898. Renowned for crafting sophisticated mobility tools that epitomize luxury and functionality, RIMOWA is committed to innovation while honoring its century-old heritage and craftsmanship. As part of the prestigious LVMH Group, RIMOWA offers a dynamic environment where ambition and vision are nurtured.

1. Manage, coach, supervise, and motivate the team on the sales floor.
2. Recruit, train, and develop team members, fostering a culture of excellence in retail activities.
3. Analyze weekly and monthly performance metrics and communicate reports to the General Manager.
4. Maximize sales performance through product knowledge education and coaching on selling and clientele skills.
5. Support and uphold RIMOWA values and competencies, striving to exceed expectations.
6. Lead by example, demonstrating RIMOWA's sales and service model.
7. Assist client advisors in achieving individual goals by monitoring the selling process and providing feedback.
8. Ensure all team members exemplify company strategies, values, and policies.
9. Maintain a respectful sales environment at all times.
10. Provide outstanding sales and service experiences to all clients.
11. Develop plans to improve communication, reputation, performance, and new client development.
12. Ensure store tidiness and correct execution of visual merchandising and new launch displays.

1. Minimum 5 years of sales and management experience in a luxury retail environment.
2. Professional sales development skills.
3. Exceptional interpersonal skills.
4. Passion for retail and client service.
5. Strong leadership qualities and effective communication skills.
6. Fluency in the national language and English; additional languages are advantageous.

1. Leadership and team management
2. Sales and client service expertise
3. Performance analysis and reporting
4. Effective communication
5. Fluency in multiple languages

A minimum of 5 years of sales and management experience in a luxury retail environment is required.

A competitive salary based on experience, with additional profit sharing and bonus schemes.

Benefits include a RIMOWA Essential Ambassador suitcase after six months, staff discounts on RIMOWA products, LVMH Family & Friends offers, financial and psychological support through the LVMH Heart Fund, and regular product and leadership training.

RIMOWA fosters a culture of innovation and excellence, where employees are encouraged to pursue their ambitions and visions for the future. As part of the LVMH Group, the company offers a vibrant and international work environment with opportunities for career development and exciting projects.