Rimowa Store Manager

Amsterdam • Netherlands

Tuesday, September 16, 2025

RIMOWA, a distinguished member of the LVMH Group, has been revolutionizing the travel industry since 1898. As the first German Maison within the LVMH conglomerate, RIMOWA is renowned for crafting mobility tools that epitomize luxury and functionality. The brand is deeply rooted in a century-old heritage of craftsmanship and innovation, offering a dynamic environment for professionals eager to contribute to its legacy.

1. Manage, coach, and motivate the retail team on the sales floor.
2. Recruit, train, and develop team members to cultivate a culture of excellence.
3. Analyze performance metrics and communicate insights to the General Manager.
4. Enhance sales performance through product knowledge and sales training.
5. Uphold and exemplify RIMOWA values and competencies.
6. Lead by example, demonstrating the RIMOWA sales and service model.
7. Assist client advisors in achieving their sales goals through feedback and direction.
8. Ensure adherence to company strategies, values, and policies by all team members.
9. Maintain a respectful and professional sales environment.
10. Deliver outstanding sales and service experiences to clients.
11. Develop plans to improve communication, reputation, and client development.
12. Ensure store tidiness and proper execution of visual merchandising and new displays.

1. Minimum 5 years of sales and management experience in luxury retail.
2. Professional sales development skills.
3. Exceptional interpersonal skills.
4. Passion for retail and client service.
5. Strong leadership qualities and effective communication skills.
6. Fluency in the national language and English; additional languages are advantageous.

1. Leadership and team management
2. Sales and client service expertise
3. Analytical and reporting skills
4. Effective communication
5. Fluency in English and the national language

A minimum of 5 years in sales and management within a luxury retail environment is required.

A competitive salary with a profit-sharing scheme and bonus.

Includes a RIMOWA Essential Ambassador suitcase after 6 months, staff discounts, LVMH Family & Friends offers, financial and psychological support through the LVMH Heart Fund, career development opportunities, and regular product and leadership training.

RIMOWA fosters an environment of innovation and excellence, where employees are encouraged to pursue their ambitions and visions. As part of the LVMH Group, the company offers a vibrant and international workplace culture, emphasizing continuous development and collaboration.