Rimowa Service Technician

Cologne • Germany

Tuesday, November 4, 2025

RIMOWA, a distinguished German Maison within the LVMH Group, epitomizes the fusion of luxury and functionality in the realm of global lifestyle brands. With a legacy spanning over 125 years, RIMOWA is renowned for crafting products that seamlessly blend tradition with innovation, offering timeless design and exceptional craftsmanship. As part of the LVMH conglomerate, RIMOWA provides its employees with unparalleled opportunities for growth within a diverse and international environment.

1. Identify and execute suitcase repairs.
2. Interpret error descriptions provided by customers.
3. Repair aluminum and polycarbonate suitcases using techniques such as drilling, screwing, riveting, sewing, gluing, dent removal, filing, and lining.
4. Operate machinery including glue machines, riveting machines, sewing machines, wet glue machines, drill presses, guillotines, snap fastener machines, hot air blowers, and drills.
5. Utilize the IT system for organizing repairs, ordering spare parts, conducting cycle counts, and preparing cost estimates.
6. Pack and unpack suitcases.
7. Clean suitcases and remove stickers.

1. Craftsmanship skills; a completed apprenticeship in a craft is advantageous but not mandatory.
2. Efficiency and attention to detail in work.
3. Interest in high-quality, traditional products.
4. Organized, structured, and a team player.
5. Proficiency in German; basic English skills are advantageous.
6. PC proficiency.

1. Technical repair skills
2. Machine operation
3. Organizational skills
4. Team collaboration
5. IT system proficiency

Entry-level position suitable for individuals with a knack for craftsmanship and technical repair skills.

The position offers 30 days of paid annual leave, a RIMOWA Essential Cabin suitcase as a gift post-probation, corporate benefits with a 30% discount on RIMOWA products, a company pension plan with significant employer contributions or other capital-forming benefits, access to a great canteen with freshly cooked and affordable meals, subsidized Urban Sports Club membership, Germany ticket & Jobrad, and career development opportunities within LVMH.

RIMOWA fosters an inclusive and diverse culture, integral to its identity. The company thrives on a rich tapestry of talents from varied backgrounds, skills, and experiences, reflecting its broad customer base. Diversity is considered a key driver of the company's growth.