Rimowa Senior Store Manager

Macau • China

Tuesday, June 17, 2025

Rimowa, a distinguished brand under the LVMH conglomerate, epitomizes luxury and innovation in the travel and fashion industry. As part of the prestigious LVMH group, Rimowa offers a dynamic and enriching work environment that fosters creativity and excellence.

1. Oversee staff management including hiring, training, and performance evaluation to align with Rimowa's strategic goals.
2. Drive sales and enhance business results through effective leadership and merchandise management.
3. Ensure optimal inventory management and merchandising to meet market demands and company standards.
4. Maintain high standards of customer service and foster customer satisfaction.
5. Collaborate with the Client Care Team to enhance after-sales service and leverage repair opportunities for sales growth.
6. Manage store operations including payroll, billing, and reporting to ensure efficiency and cost control.
7. Implement internal procedures and security measures to prevent stock discrepancies.
8. Facilitate effective communication and reporting between the store and corporate offices.

1. Minimum of 10 years of experience in the luxury retail industry.
2. At least 7 years of management experience.
3. Fluency in Cantonese and Mandarin; proficiency in English.

1. Exceptional leadership and management capabilities.
2. Strong analytical skills with a problem-solving mindset.
3. Excellent communication and interpersonal skills.
4. Ability to motivate and develop team members.

Minimum of 10 years in the luxury retail industry with at least 7 years in a management role.

Rimowa offers a comprehensive benefits package, including opportunities for career advancement within the LVMH group, professional development programs, and a dynamic work environment.

Rimowa, as part of the LVMH family, cultivates a culture of excellence, innovation, and luxury. The company values creativity, teamwork, and a commitment to providing exceptional customer experiences.