Rimowa Seasonal Client Advisor

Toronto • Canada

Saturday, November 8, 2025

RIMOWA, a distinguished entity within the Fashion & Leather Goods sector, is renowned for its exceptional craftsmanship and innovative design in luxury travel essentials. As part of the LVMH conglomerate, RIMOWA benefits from the unparalleled prestige and resources of a global leader in luxury goods, offering employees a unique platform for professional growth and development.

1. Achieve personal sales targets by leveraging exceptional client relations and comprehensive product knowledge.
2. Educate clients on company history and current product offerings to enhance customer engagement.
3. Maintain an active client book to foster and expand client relationships.
4. Support team members in achieving collective store sales objectives.
5. Present oneself in a consistently professional and approachable manner to enhance customer service.
6. Ensure prompt follow-up on client purchases, repairs, and inquiries to maintain high customer satisfaction.
7. Continuously build knowledge of company history, new products, and competitors to provide the best customer experience.
8. Operate store POS systems effectively, including opening and closing registers and processing transactions.
9. Conduct inventory counts and adhere to company loss prevention policies.
10. Maintain and execute store merchandising standards and ensure store readiness through housekeeping duties.

1. High school diploma or equivalent.
2. Luxury sales experience preferred.
3. Proven experience in developing and prospecting new clients, with an established client book being ideal.

1. Professional presentation and excellent verbal and written communication skills.
2. Strong problem-solving abilities and a positive, team-oriented attitude.
3. Knowledge of fashion and design trends, with a passion for travel.
4. Flexibility to work varied hours, including nights, weekends, and holidays.
5. Physical ability to lift large boxes up to 20lbs repeatedly.

Minimum of 3 years of relevant experience in luxury sales or a related field.

High school diploma or equivalent.

The position offers the opportunity to work within a prestigious luxury brand, providing exposure to high-end clientele and a dynamic retail environment.

RIMOWA fosters a culture of excellence and innovation, encouraging employees to engage with the brand's storied heritage while contributing to its future success. The workplace environment is collaborative and dynamic, with a focus on delivering unparalleled customer experiences.