Rimowa Sales Supervisor

New York • USA

Friday, August 1, 2025

Rimowa, a distinguished brand within the Fashion & Leather Goods sector, is renowned for its commitment to quality and innovation. As part of a larger conglomerate, Rimowa benefits from a global presence and a reputation for excellence, offering employees a dynamic and enriching work environment.

1. Achieve monthly and annual sales targets through comprehensive product knowledge and customer service skills.
2. Maintain and utilize a client book to follow up with clients and meet clienteling sales goals.
3. Assist the Boutique Manager with the execution of store marketing initiatives.
4. Contribute to training efforts and KPI management for the sales team.
5. Provide superior customer service and assist sales staff in partnership with store management.
6. Process customer repairs as requested.
7. Adhere to all store operational procedures, including opening and closing guidelines, inventory display, and shipping/receiving policies.
8. Ensure facility maintenance, presentation, and organization.
9. Exhibit proficiency in company-specific computer programs.

1. High School diploma or equivalent.
2. Detail-oriented and task-focused.
3. Professional with strong verbal and written communication skills.
4. Excellent problem-solving skills and a positive attitude.
5. Ability to work varied hours/days, including nights, weekends, and holidays.
6. Physical ability to lift large boxes up to 25lbs repeatedly.

1. Selling skills with the ability to meet personal sales goals.
2. Strong clienteling and customer development skills.
3. Customer focus and dedication to meeting customer expectations.
4. Ability to establish and maintain effective relationships with customers.
5. Ability to learn and effectively convey product information.

Minimum of 3 years of relevant experience in a similar role.

High School diploma or equivalent.

Compensation Range: $22/hr - $27/hr

Comprehensive benefits package including health insurance, employee discounts, and opportunities for professional development.

Rimowa fosters a culture of excellence and innovation, encouraging employees to thrive in a collaborative and dynamic environment. The company values dedication, creativity, and a customer-focused approach, providing a supportive atmosphere for career growth.