Rimowa Sales Supervisor

RIMOWA, a distinguished brand under the LVMH conglomerate, is renowned for its premium luggage and travel accessories. As part of the world's leading luxury goods group, RIMOWA offers a dynamic and innovative work environment that fosters excellence and creativity.

1. Achieve monthly and annual sales targets through comprehensive product knowledge and exemplary customer service skills.
2. Maintain and utilize a client book, ensuring regular follow-up with clients to meet monthly clienteling sales goals.
3. Assist the Boutique Manager in executing store marketing initiatives.
4. Contribute to training efforts and KPI management for the sales team.
5. Provide superior customer service and lead sales staff in partnership with store management.
6. Process customer repairs upon request.
7. Adhere to all store operational procedures, including opening and closing guidelines, inventory display, and shipping/receiving policies.
8. Ensure facility maintenance, presentation, and organization.
9. Exhibit proficiency in company-specific computer programs.

1. High School diploma or equivalent
2. Minimum 3 years of relevant experience

1. Detail-oriented and task-focused
2. Strong verbal and written communication skills
3. Excellent problem-solving skills
4. Positive attitude and team player
5. Ability to work varied hours, including nights, weekends, and holidays
6. Physical ability to lift large boxes up to 25lbs repeatedly

A minimum of 3 years of relevant experience is required.

High School diploma or equivalent

RIMOWA offers a comprehensive benefits package, including health insurance, employee discounts, and opportunities for career advancement within the LVMH group.

RIMOWA fosters a culture of innovation and excellence, encouraging employees to contribute creatively to the brand's legacy of quality and craftsmanship. As part of LVMH, employees benefit from a global network of luxury brands, promoting a collaborative and enriching work environment.