Rimowa Sales Supervisor

RIMOWA, a distinguished brand within the Fashion & Leather Goods sector, is renowned for its exceptional craftsmanship and innovative design in luxury luggage. As part of the prestigious LVMH Group, RIMOWA benefits from the conglomerate's global influence and commitment to excellence, offering employees a dynamic and enriching work environment.

1. Achieve monthly and annual sales targets through comprehensive product knowledge and exemplary customer service skills.
2. Maintain and utilize a client book, ensuring regular follow-ups and meeting monthly clienteling sales goals.
3. Assist the Boutique Manager in executing store marketing initiatives.
4. Contribute to training efforts and KPI management for the sales team.
5. Provide superior customer service and assist sales staff in collaboration with store management.
6. Process customer repairs as requested.
7. Adhere to all store operational procedures, including opening and closing guidelines, inventory display, and shipping/receiving policies.
8. Ensure facility maintenance, presentation, and organization.
9. Exhibit proficiency in company-specific computer programs.

1. High School diploma or equivalent

1. Detail-oriented and task-focused
2. Strong communication skills, both verbal and written
3. Excellent problem-solving abilities
4. Positive attitude and team player
5. Ability to work varied hours, including nights, weekends, and holidays
6. Physical capability to lift large boxes up to 25lbs repeatedly

Minimum of 3 years in a similar role within the luxury retail sector.

High School diploma or equivalent

Employees enjoy a comprehensive benefits package, including health insurance, employee discounts, and opportunities for professional development.

RIMOWA fosters a culture of innovation and excellence, where employees are encouraged to contribute to the brand's legacy of quality and design. The workplace is collaborative and dynamic, reflecting the brand's commitment to luxury and customer satisfaction.