Rimowa Sales Associate
RIMOWA, a distinguished German maison under the LVMH conglomerate, has been at the forefront of crafting iconic luggage and accessories for over 125 years. The brand seamlessly marries luxury with functionality, embodying a perfect blend of tradition and innovation. RIMOWA is committed to excellence in manufacturing, sustainability, and quality, fostering long-term relationships with both clients and employees. The company values diversity and inclusion as integral to its culture, recognizing the diverse experiences and perspectives of its team as the cornerstone of its enduring success.
- Provide exceptional customer service while adhering to operational procedures.
- Embody the brand's values and ensure a unique customer experience.
- Achieve sales targets and contribute to the flagship store's revenue growth using omnichannel services.
- Understand and anticipate customer needs, providing guidance as necessary.
- Maintain product expertise and knowledge of the luxury luggage and leather goods market.
- Foster customer loyalty and expand the CRM database.
- Ensure compliance with merchandising standards and maintain the store's presentation.
- Prepare for and participate in inventory counts.
- Assist in managing after-sales services in coordination with the Client Care Center.
- Higher education degree with a keen interest in RIMOWA and the travel and/or leather goods sector.
- Ideally, a significant initial experience in a high-end/luxury environment.
- Dynamic, welcoming, and warm with excellent interpersonal skills in an international setting.
- Comfortable with digital tools and open to new working methods.
- Fluent in English and French; proficiency in additional languages is a plus.
Minimum 3 years of experience in a high-end or luxury retail environment.
Higher education degree
RIMOWA offers a dynamic work environment that values individual initiatives and promotes an entrepreneurial spirit, providing opportunities for personal and professional growth.
RIMOWA celebrates an inclusive and diverse culture, which is at the heart of its DNA. The company thrives on a diverse pool of talents, reflecting its wide consumer base, and considers diversity a key driver of its business growth.

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