Rimowa Sales Associate
RIMOWA, a distinguished German brand under the LVMH umbrella, has been at the forefront of crafting iconic luggage and accessories for over 125 years. The brand seamlessly merges luxury with functionality, embodying a perfect blend of tradition and innovation. RIMOWA is committed to excellence in craftsmanship, sustainability, and quality, fostering long-term relationships with both clients and employees. As part of the LVMH group, RIMOWA benefits from the resources and prestige of a leading global luxury conglomerate.
- Provide exceptional customer service while adhering to operational procedures.
- Embody the brand's values and ensure a unique customer experience.
- Achieve sales targets and contribute to the flagship store's revenue growth through omnichannel services.
- Understand and anticipate customer needs, offering guidance as necessary.
- Maintain product expertise and knowledge of the luxury luggage and leather goods market.
- Foster customer loyalty and expand the CRM database.
- Ensure proper merchandising and upkeep of the sales area.
- Prepare for and participate in inventory counts.
- Assist in after-sales service management in collaboration with the Client Care Center.
- Higher education degree with a keen interest in RIMOWA and the travel or leather goods sector.
- Ideally, a significant initial experience in a high-end or luxury environment.
- Dynamic, welcoming, and warm personality with strong interpersonal skills in an international setting.
- Proficiency with digital tools and openness to new working methods.
- Fluent in both English and French; additional languages are a plus.
Minimum of 3 years in a relevant field.
Higher education degree.
RIMOWA offers a dynamic and inclusive work environment that values individual initiatives and entrepreneurial spirit, providing opportunities for career growth within the brand.
RIMOWA embraces an inclusive and diverse culture, recognizing that a variety of backgrounds, skills, and abilities are essential for the company's prosperity. The brand values diversity as a key driver of business growth and success.


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