Rimowa Sales Assistant (Work‑Study)

RIMOWA is the German maison of the LVMH Group, renowned for its premium luggage and travel accessories that fuse technical innovation with refined craftsmanship. The brand occupies a distinctive position in luxury travel, celebrated for iconic designs, high-quality manufacturing and an emphasis on enduring client relationships.

1. Deliver exceptional, brand‑consistent customer service across the Paris retail network while adhering to internal operational procedures.
2. Represent RIMOWA’s values in every client interaction and ensure a personalised, high‑end boutique experience.
3. Support sales objectives and contribute to revenue growth by leveraging available omnichannel services.
4. Identify and anticipate customer needs, providing informed guidance and appropriate product recommendations.
5. Develop and maintain deep product expertise in luxury luggage and leather goods to advise clients accurately.
6. Participate in client retention activities and assist in expanding and maintaining the CRM database.

1. Enrolled in higher education at Bac+3 to Bac+5 level (Bachelor’s or Master’s) and eligible for an alternance/work‑study contract.
2. Strong interest in RIMOWA, the travel sector and/or luxury leather goods.
3. High interpersonal skills — warm, dynamic and customer‑oriented demeanour suited to an international clientele.
4. Comfortable with digital tools and open to adopting new working methods.
5. Fluent in French and English.
6. Available to start the work‑study placement in September 2026.

1. Customer service excellence
2. Luxury retail sales
3. CRM
4. Omnichannel retail platforms
5. Product knowledge of luggage and leather goods
6. Digital literacy

No prior professional experience required; position is targeted at students and early‑career candidates seeking a work‑study placement in a high‑end retail environment.

Currently enrolled in a Bachelor's or Master's programme (Bac+3 to Bac+5) and eligible for an alternance contract.

RIMOWA operates within the LVMH ecosystem and blends German engineering with luxury heritage, fostering an environment that values craftsmanship and innovation. The company emphasises diversity and inclusion, encouraging a collaborative, international workplace where varied perspectives support long‑term growth.