Rimowa Sales Advisor

RIMOWA, a prestigious German brand under the LVMH umbrella, is renowned for crafting iconic luggage and accessories that epitomize luxury and functionality. With a heritage spanning over 125 years, RIMOWA is committed to excellence in craftsmanship, sustainability, and quality, fostering long-term relationships with both clients and employees. The brand's dedication to diversity and inclusion is integral to its culture, valuing a wide range of experiences, perspectives, and skills as the cornerstone of its enduring success.

1. Provide exceptional customer service while adhering to operational procedures.
2. Embody RIMOWA's brand values and deliver a unique client experience.
3. Achieve sales targets and contribute to the store's revenue growth using omnichannel services.
4. Understand and anticipate customer needs, offering guidance as necessary.
5. Maintain product expertise and knowledge of the luxury luggage and leather goods market.
6. Build customer loyalty and expand the CRM database.
7. Ensure proper merchandising and upkeep of the sales area.
8. Prepare for and participate in inventory counts.
9. Assist with after-sales service management in collaboration with the Client Care Center.

1. Higher education degree with a keen interest in RIMOWA and the travel or leather goods sector.
2. Ideally, a significant initial experience in a high-end/luxury environment.
3. Fluency in English and French; additional languages are a plus.

1. Dynamic, welcoming, and warm personality with excellent interpersonal skills in an international setting.
2. Proficiency with digital tools and openness to new working methods.
3. Attention to detail and commitment to excellence.

Minimum 3 years of experience in a high-end or luxury retail environment.

Higher education degree.

RIMOWA offers a dynamic and inclusive work environment that values individual initiatives and entrepreneurial spirit, providing opportunities for growth and development within the brand.

RIMOWA celebrates an inclusive and diverse culture, recognizing that a variety of backgrounds, skills, and abilities are essential for the company's prosperity. Diversity is considered a key driver of business growth, reflecting the brand's broad consumer base.