Rimowa Sales Advisor
RIMOWA, a prestigious German brand under the LVMH umbrella, is renowned for crafting iconic luggage and accessories that epitomize luxury and functionality. With a heritage spanning over 125 years, RIMOWA is committed to excellence in craftsmanship, sustainability, and quality, fostering long-term relationships with both clients and employees. The brand's dedication to diversity and inclusion is integral to its culture, valuing a wide range of experiences, perspectives, and skills as the cornerstone of its enduring success.
- Provide exceptional customer service while adhering to operational procedures.
- Embody RIMOWA's brand values and deliver a unique client experience.
- Achieve sales targets and contribute to the store's revenue growth using omnichannel services.
- Understand and anticipate customer needs, offering guidance as necessary.
- Maintain product expertise and knowledge of the luxury luggage and leather goods market.
- Build customer loyalty and expand the CRM database.
- Ensure proper merchandising and upkeep of the sales area.
- Prepare for and participate in inventory counts.
- Assist with after-sales service management in collaboration with the Client Care Center.
- Higher education degree with a keen interest in RIMOWA and the travel or leather goods sector.
- Ideally, a significant initial experience in a high-end/luxury environment.
- Fluency in English and French; additional languages are a plus.
- Dynamic, welcoming, and warm personality with excellent interpersonal skills in an international setting.
- Proficiency with digital tools and openness to new working methods.
- Attention to detail and commitment to excellence.
Minimum 3 years of experience in a high-end or luxury retail environment.
Higher education degree.
RIMOWA offers a dynamic and inclusive work environment that values individual initiatives and entrepreneurial spirit, providing opportunities for growth and development within the brand.
RIMOWA celebrates an inclusive and diverse culture, recognizing that a variety of backgrounds, skills, and abilities are essential for the company's prosperity. Diversity is considered a key driver of business growth, reflecting the brand's broad consumer base.


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