Rimowa Sales Advisor
RIMOWA, a distinguished German Maison under the LVMH group, has been a pioneer in crafting iconic luggage and accessories for over 125 years. The brand seamlessly blends luxury with functionality, embodying a perfect balance between tradition and innovation. RIMOWA's commitment to excellence is evident in its manufacturing, sustainability, and quality, fostering enduring relationships with both clients and employees. As part of LVMH, RIMOWA benefits from the conglomerate's extensive resources and global reach, enhancing its position in the luxury fashion industry.
- Deliver exceptional customer service while adhering to operational procedures.
- Embody the brand's values and ensure a unique customer experience.
- Achieve sales targets and contribute to revenue growth through omnichannel services.
- Understand and anticipate customer needs, providing guidance as necessary.
- Maintain product and luxury luggage expertise.
- Foster customer loyalty and expand the CRM database.
- Ensure proper merchandising and store maintenance.
- Prepare and participate in inventory processes.
- Assist in after-sales service management in collaboration with the Client Care Center.
- Higher education degree with a strong interest in RIMOWA and the travel or leather goods sector.
- Significant initial experience in a high-end or luxury environment.
- Dynamic, welcoming, and warm with excellent interpersonal skills in an international context.
- Proficient in digital tools and comfortable with new working methods.
- Fluent in English and French, with proficiency in Chinese; additional languages are advantageous.
Minimum of 3 years in a high-end or luxury environment.
Higher education degree.
RIMOWA offers a dynamic work environment that values individual initiative and entrepreneurial spirit, providing opportunities for personal and professional growth.
RIMOWA celebrates a culture of inclusivity and diversity, recognizing that a diverse workforce is essential for the company's prosperity. The brand values the rich experiences, perspectives, and skills of its diverse team, which are fundamental to its long-term success.

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