Rimowa Retail Support Associate

Vancouver • Canada

Friday, January 2, 2026

RIMOWA, a distinguished name in the luxury travel industry, is renowned for its exceptional craftsmanship and innovative designs. As part of the esteemed LVMH Group, RIMOWA offers unparalleled opportunities for career growth within a network of prestigious brands. The company is committed to fostering a dynamic and inclusive workplace where creativity and excellence are at the forefront.

1. Report to the Store Manager to ensure accurate performance of work duties.
2. Monitor shipment flow and promptly follow up on discrepancies.
3. Assist with year-end inventory counts, including preparation.
4. Determine appropriate shipping methods and prepare relevant paperwork.
5. Maintain neat, clean, and orderly stock areas according to company standards.
6. Complete basic luggage repairs using small hand tools.
7. Perform box counts and validate against bills of lading, reporting discrepancies immediately.
8. Assist with product placement and stock recovery on the selling floor.
9. Complete transfer forms and receive merchandise onto the selling floor.
10. Ensure cash wraps are fully stocked with operational supplies.
11. Accurately track and place all paid goods.
12. Perform deliveries as requested.
13. Assist client advisors on the sales floor as needed.
14. Utilize the R-client tool to connect with clients regarding repairs or propose new products.
15. Handle new projects as required by management or business needs.

1. High School diploma or equivalent.
2. Minimum 3 years of relevant experience.

1. Detail-oriented and task-focused.
2. Strong verbal and written communication skills.
3. Excellent problem-solving abilities.
4. Positive attitude and team-oriented.
5. Ability to work varied hours, including nights, weekends, and holidays.
6. Physical ability to lift boxes up to 25lbs repeatedly.

A minimum of 3 years of relevant experience is required.

High School diploma or equivalent.

Pay range: CAD $19/hr to $21/hr.

The position offers a comprehensive benefits package, including health insurance, employee discounts, and opportunities for professional development.

RIMOWA's workplace culture is characterized by a commitment to innovation, quality, and customer satisfaction. As part of the LVMH Group, the company values diversity and encourages a collaborative environment where employees can thrive and contribute to the brand's legacy of excellence.