Rimowa Retail Support Associate

Toronto • Canada

Friday, October 24, 2025

Rimowa, a distinguished brand within the Fashion & Leather Goods sector, is renowned for its innovative approach to luxury luggage. As part of the prestigious LVMH conglomerate, Rimowa offers a dynamic work environment that values creativity, excellence, and a commitment to quality. The brand is dedicated to fostering a culture of collaboration and professional growth.

1. Report to the Store Manager to ensure accurate performance of work duties.
2. Monitor the flow of all shipments and promptly address discrepancies.
3. Assist with year-end inventory counts, including preparation.
4. Determine appropriate shipping methods and prepare relevant paperwork.
5. Maintain stock areas in a neat, clean, and orderly manner according to company standards.
6. Complete basic luggage repairs using small hand tools.
7. Perform box counts and validate against bills of lading, reporting discrepancies, shortages, or damages immediately.
8. Assist the selling floor with product placement and stock recovery.
9. Complete transfer forms and receive merchandise onto the selling floor.
10. Ensure cash wraps are fully stocked with operational supplies as per store readiness.
11. Track and place all paid goods accurately.
12. Perform deliveries as requested.
13. Assist client advisors on the sales floor as needed.
14. Utilize the R-client tool to connect with clients regarding repairs or to propose new products.
15. Handle new projects as required by the management team or business needs.

1. High School diploma or equivalent

1. Detail-oriented and task-focused
2. Professional with strong verbal and written communication skills
3. Excellent problem-solving abilities
4. Positive attitude and team player
5. Ability to work varied hours, including nights, weekends, and holidays
6. Physical ability to lift large boxes up to 25lbs repeatedly

Minimum of 3 years in a similar role.

High School diploma or equivalent

Rimowa offers a comprehensive benefits package, including health insurance, employee discounts, and opportunities for professional development.

Rimowa prides itself on a culture that emphasizes innovation, quality, and teamwork. Employees are encouraged to bring their unique perspectives and skills to the table, fostering an environment of creativity and mutual respect.