Rimowa Retail Support Associate

Toronto • Canada

Tuesday, April 22, 2025

RIMOWA, a distinguished entity within the Fashion & Leather Goods sector, is renowned for its premium luggage and travel accessories. As part of the esteemed LVMH group, RIMOWA benefits from the conglomerate's global reach and commitment to excellence, offering employees a dynamic and enriching work environment.

1. Report to the Store Manager to ensure accurate performance of duties.
2. Monitor shipment flow and promptly address discrepancies.
3. Assist with year-end inventory counts and preparation.
4. Determine shipping methods and prepare necessary paperwork.
5. Maintain stock areas in a neat and orderly fashion according to company standards.
6. Complete basic luggage repairs using small hand tools.
7. Perform box counts and validate against bills of lading, reporting discrepancies immediately.
8. Assist with product placement and stock recovery on the sales floor.
9. Complete transfer forms and receive merchandise onto the selling floor.
10. Ensure cash wraps are stocked with operational supplies for store readiness.
11. Accurately track and place all paid goods.
12. Perform deliveries as requested.
13. Assist client advisors on the sales floor as needed.
14. Utilize the R-client tool to engage with clients regarding repairs or propose new products.
15. Handle new projects as required by management or business needs.

1. High School diploma or equivalent
2. Detail-oriented and task-focused
3. Professional demeanor with strong communication skills, both verbal and written
4. Excellent problem-solving skills and a positive attitude
5. Ability to work varied hours, including nights, weekends, and holidays
6. Capability to lift boxes up to 25lbs repeatedly

1. Strong communication skills
2. Problem-solving abilities
3. Attention to detail
4. Team collaboration
5. Customer service orientation
6. Adaptability to varied schedules

A minimum of 3 years of relevant experience is required.

High School diploma or equivalent

Employees enjoy a comprehensive benefits package, including health insurance, employee discounts, and opportunities for professional development within the LVMH group.

RIMOWA fosters a culture of innovation and excellence, encouraging employees to contribute to the brand's legacy of quality and craftsmanship. As part of the LVMH family, the company values diversity, creativity, and a commitment to sustainability.