Rimowa Retail Support Associate

New York • USA

Tuesday, December 23, 2025

RIMOWA, a distinguished German Maison within the LVMH Group, is renowned for its commitment to crafting essential travel tools that blend luxury with functionality. With a legacy spanning over 125 years, RIMOWA stands at the forefront of innovation and design, offering products that promise durability and elegance. As part of the esteemed LVMH conglomerate, RIMOWA benefits from a rich heritage and a global presence, making it a prestigious employer in the luxury fashion industry.

1. Report to the Store Manager and ensure accurate performance of work duties.
2. Monitor shipment flow and promptly address discrepancies.
3. Assist with year-end inventory counts and preparation.
4. Determine shipping methods and prepare necessary paperwork.
5. Maintain neat, clean, and orderly stock areas according to company standards.
6. Perform basic luggage repairs using small hand tools.
7. Conduct box counts and validate against bills of lading, reporting discrepancies immediately.
8. Assist with product placement and stock recovery on the selling floor.
9. Complete transfer forms and receive merchandise onto the selling floor.
10. Ensure cash wraps are stocked with operational supplies for store readiness.
11. Track and place all paid goods accurately.
12. Perform deliveries as requested.
13. Assist client advisors on the sales floor as needed.
14. Utilize the R-client tool to connect with clients regarding repairs or propose new products.
15. Handle new projects as required by management or business needs.

1. High School diploma or equivalent

1. Detail-oriented and task-focused
2. Strong communication skills, both verbal and written
3. Excellent problem-solving abilities
4. Positive attitude and team player
5. Ability to work varied hours, including nights, weekends, and holidays
6. Physical ability to lift large boxes up to 25lbs repeatedly

A minimum of 3 years of relevant experience is required.

High School diploma or equivalent

RIMOWA offers a comprehensive benefits package, including health insurance, employee discounts, and opportunities for career advancement within the LVMH Group.

RIMOWA fosters a culture that values resilience, innovation, and craftsmanship. As part of the LVMH Group, employees are encouraged to pursue personal and professional growth, contributing to a dynamic and collaborative work environment.