Rimowa Retail Support Associate

New York • USA

Monday, August 4, 2025

Rimowa, a distinguished brand within the Fashion & Leather Goods sector, is renowned for its innovative approach to luxury travel accessories. As part of a prestigious conglomerate, Rimowa offers unique career opportunities within a dynamic and globally recognized environment.

1. Report to the Store Manager to ensure accurate performance of work duties.
2. Monitor shipment flow and promptly address discrepancies.
3. Assist with year-end inventory counts and preparation.
4. Determine appropriate shipping methods and prepare necessary paperwork.
5. Maintain stock areas in a neat, clean, and orderly manner according to company standards.
6. Complete basic luggage repairs using small hand tools.
7. Perform box counts and validate against bills of lading, reporting discrepancies, shortages, or damages immediately.
8. Assist the selling floor with product placement and stock recovery.
9. Complete transfer forms and receive merchandise onto the selling floor.
10. Ensure cash wraps are fully stocked with operational supplies as per store readiness.
11. Track and place all paid goods accurately.
12. Perform deliveries as requested.
13. Assist client advisors on the sales floor as needed.
14. Utilize the R-client tool to connect with clients regarding their repairs or to propose new products.
15. Handle new projects as required by management or business needs.

1. High School diploma or equivalent

1. Detail-oriented and task-focused
2. Strong verbal and written communication skills
3. Excellent problem-solving abilities
4. Positive attitude and team player
5. Ability to work varied hours, including nights, weekends, and holidays
6. Physical ability to lift large boxes up to 25lbs repeatedly

Minimum of 3 years in a related role.

High School diploma or equivalent

Comprehensive benefits package including health, dental, and vision insurance, as well as opportunities for career advancement within a globally recognized brand.

Rimowa fosters a culture of innovation and excellence, encouraging employees to thrive in a collaborative and supportive environment. The brand values dedication, professionalism, and a commitment to delivering exceptional customer experiences.