Rimowa Retail Support Associate

Costa Mesa • USA

Tuesday, November 11, 2025

RIMOWA, a distinguished brand within the Fashion & Leather Goods sector, is renowned for its innovative approach to luxury travel essentials. As part of a prestigious conglomerate, RIMOWA offers an exceptional work environment that fosters creativity and excellence, providing employees with opportunities to contribute to a legacy of craftsmanship and innovation.

1. Report to the Store Manager to ensure accurate performance of work duties.
2. Monitor shipment flow and promptly address discrepancies.
3. Assist with year-end inventory counts and preparation.
4. Determine shipping methods and prepare necessary paperwork.
5. Maintain stock areas in a neat, clean, and orderly manner according to company standards.
6. Perform basic luggage repairs using small hand tools.
7. Conduct box counts and validate against bills of lading, reporting any discrepancies, shortages, or damages immediately.
8. Assist the selling floor with product placement and stock recovery.
9. Complete transfer forms and receive merchandise onto the selling floor.
10. Ensure cash wraps are fully stocked with operational supplies.
11. Accurately track and place all paid goods.
12. Perform deliveries as requested.
13. Assist client advisors on the sales floor as needed.
14. Utilize the R-client tool to connect with clients regarding repairs or propose new products.
15. Handle new projects as required by management or business needs.

1. High School diploma or equivalent

1. Detail-oriented and task-focused
2. Strong verbal and written communication skills
3. Excellent problem-solving abilities
4. Positive attitude and team player
5. Ability to work varied hours, including nights, weekends, and holidays
6. Physical ability to lift large boxes up to 25lbs repeatedly

A minimum of 3 years of relevant experience is required.

High School diploma or equivalent

Employees enjoy a comprehensive benefits package, including health insurance, employee discounts, and opportunities for professional development.

RIMOWA fosters a culture of innovation and excellence, encouraging employees to contribute to its legacy of craftsmanship. The work environment is dynamic and collaborative, with a focus on professional growth and customer satisfaction.