Rimowa Retail Support Associate

Costa Mesa • USA

Thursday, July 31, 2025

RIMOWA, a distinguished member of the LVMH Group, stands as the inaugural German Maison within this prestigious conglomerate. Renowned for its commitment to crafting essential travel tools, RIMOWA seamlessly blends functionality with luxury, heritage with innovation, and craftsmanship with design. For over 125 years, the brand has been a beacon of quality and resilience, creating products that accompany travelers on their most meaningful journeys.

1. Report to the Store Manager to ensure accurate performance of duties.
2. Monitor shipment flow and promptly address discrepancies.
3. Assist with year-end inventory counts and preparation.
4. Determine appropriate shipping methods and prepare necessary paperwork.
5. Maintain neat, clean, and orderly stock areas in accordance with company standards.
6. Perform basic luggage repairs using small hand tools.
7. Conduct box counts and validate against bills of lading, reporting discrepancies immediately.
8. Assist with product placement and stock recovery on the selling floor.
9. Complete transfer forms and receive merchandise onto the selling floor.
10. Ensure cash wraps are stocked with operational supplies as per store readiness.
11. Track and place all paid goods accurately.
12. Perform deliveries as requested.
13. Assist client advisors on the sales floor as needed.
14. Utilize the R-client tool to connect with clients regarding repairs or to propose new products.
15. Handle new projects as required by management or business needs.

1. High School diploma or equivalent
2. Detail-oriented and task-focused
3. Professional with strong communication skills, both verbal and written
4. Excellent problem-solving skills and a positive attitude
5. Team player with the ability to work varied hours, including nights, weekends, and holidays
6. Ability to lift large boxes up to 25lbs repeatedly

1. Strong communication skills
2. Problem-solving
3. Attention to detail
4. Task management
5. Team collaboration

A minimum of 3 years of relevant experience is required.

High School diploma or equivalent

The position offers a comprehensive benefits package, including health insurance, employee discounts, and opportunities for career advancement within the LVMH Group.

RIMOWA fosters a culture of innovation and excellence, deeply rooted in its heritage of craftsmanship and design. As part of the LVMH Group, employees are immersed in a dynamic environment that values creativity, resilience, and a commitment to quality, providing a platform for professional growth and development.