Rimowa Retail Operations Project Manager

RIMOWA, a prestigious German Maison within the LVMH Group, is renowned for its commitment to excellence and innovation in the luxury sector. As part of the LVMH conglomerate, RIMOWA benefits from a rich heritage of craftsmanship and a global presence, offering employees the opportunity to work within a dynamic and forward-thinking environment. The brand is dedicated to fostering talent and providing a platform for professional growth and development.

1. Drive the prioritization and implementation of IT business roadmap initiatives aligned with retail operational goals.
2. Oversee the development and deployment of retail IT projects across various departments and regions, ensuring timely delivery and effective communication.
3. Conduct User Acceptance Testing for new and updated IT solutions to ensure operational readiness.
4. Propose improvements based on user feedback and operational performance.
5. Conduct 'train the trainer' sessions for regional key users to ensure effective knowledge transfer.
6. Coordinate with other departments on solution interfaces, ensuring integrated system functionality.
7. Manage the yearly roadmap for critical retail applications, including strategic planning for migrations to new solutions.
8. Lead the yearly revamp of the Store Handbook, ensuring it reflects best practices and current regulations.
9. Coordinate and supervise Store Audits with internal control to ensure operational excellence and compliance.
10. Control cycle counts and inventory results, ensuring strict compliance with POS/AML policies.
11. Monitor supplies and consumables essential for the smooth operation of points of sale.
12. Coordinate the design and management of store uniforms, optimizing consistency across the network.
13. Supervise and ensure adherence to internal safety, hygiene, and compliance protocols within retail environments.

1. Minimum of 5 years of progressive experience in luxury store management and retail operations.
2. Strong understanding of complex retail compliance topics, including POS and stock management.
3. Proficiency as a CEGID user is a significant plus.
4. Proven track record in project management within a global retail or IT environment.
5. Exceptional attention to detail and strong organizational skills.
6. Proactive problem-solving abilities with a focus on operational improvements.
7. Superior communication and interpersonal skills, with the ability to influence and collaborate across diverse teams.

1. Project management
2. Retail IT solutions implementation
3. Compliance and regulatory adherence
4. User Acceptance Testing
5. Cross-departmental coordination
6. Inventory management
7. Safety and hygiene protocol supervision

A minimum of 5 years in luxury store management and retail operations, with a proven track record in project management within a global retail or IT environment.

RIMOWA offers a dynamic work environment with opportunities for professional growth and development. Employees benefit from being part of a globally recognized luxury brand within the LVMH Group, with access to a diverse and inclusive workplace culture.

RIMOWA prides itself on its inclusive and diverse culture, which is integral to its identity. The company values the diverse backgrounds, skills, and capabilities of its employees, reflecting the broad consumer base it serves. Diversity is seen as a key enabler for business growth and innovation.