Rimowa Part-Time Client Advisor

RIMOWA, a prestigious German Maison under the LVMH Group, is renowned for its innovative and resilient travel products. With over 120 years of heritage, RIMOWA is committed to crafting essential tools for a lifetime of travel, blending functionality with longevity. As part of the LVMH Group, RIMOWA benefits from the conglomerate's global influence and commitment to excellence.

1. Deliver an exceptional and memorable client experience, ensuring each customer embarks on a unique RIMOWA journey.
2. Cultivate and maintain long-term relationships with clients to foster brand loyalty.
3. Coordinate with the client care department to assist with special requests and perform repairs.
4. Collaborate effectively with team members, embodying RIMOWA's values and enhancing team spirit.

1. Minimum 3 years of experience in the retail sector.
2. Fluency in Spanish and English; additional languages are advantageous.

1. Passion for storytelling, lifestyle, luxury, and travel.
2. Enthusiasm for retail and delivering memorable client experiences.
3. Keen eye for visual details and a proactive approach to achieving team objectives.
4. Ability to build long-term client relationships with a collaborative spirit.

A minimum of 3 years of experience in the retail sector is required.

RIMOWA offers a dynamic and inclusive work environment where diversity is celebrated as a key enabler of business growth.

RIMOWA prides itself on an inclusive and diverse culture, reflecting a broad consumer base and fostering an environment where diverse talents can thrive. The company values collaboration, innovation, and a commitment to excellence.