Rimowa Operations Supervisor

Rimowa, a distinguished brand within the Fashion & Leather Goods sector, is renowned for its innovative approach to luxury travel accessories. As part of a prestigious conglomerate, Rimowa offers a dynamic and sophisticated work environment, fostering growth and excellence in every facet of its operations.

1. Manage client care and retail support, ensuring a high level of customer service and operational efficiency.
2. Attract, recruit, and develop a team of operations associates, fostering professional growth and adherence to corporate culture.
3. Ensure compliance with internal control procedures and streamline retail operations for efficiency.
4. Enforce adherence to standard operating procedures and health and safety protocols.
5. Safeguard company assets, customers, and employees through effective loss prevention strategies.
6. Assist in inventory reconciliation and cycle counts.
7. Collaborate with global teams on risk management and physical security.
8. Support client care operations to enhance customer experience and brand standards.
9. Address facilities maintenance issues promptly and cost-effectively.

1. High school diploma or equivalent.
2. 3-5 years of management experience with at least two direct reports.

1. Professional presentation and excellent communication skills.
2. Strong problem-solving abilities and a positive attitude.
3. Team player with a passion for fashion, design, and travel.

Minimum of 3 years in a management role, preferably within the luxury retail sector.

High school diploma or equivalent.

Comprehensive benefits package including health insurance, employee discounts, and opportunities for professional development.

Rimowa fosters a culture of innovation, excellence, and collaboration. Employees are encouraged to develop professionally while contributing to the brand's legacy of luxury and quality. The work environment is dynamic, with a focus on teamwork and a shared passion for travel and design.