Rimowa Deputy Store Director

Cologne • Germany

Sunday, February 9, 2025

RIMOWA, a distinguished German Maison within the LVMH Group, has been at the forefront of redefining travel since 1898. Known for crafting sophisticated mobility tools, RIMOWA seamlessly blends luxury with functionality, underscoring its rich heritage and commitment to innovation. As part of the LVMH conglomerate, RIMOWA offers unparalleled opportunities for growth and development within the luxury fashion industry.

1. Lead and manage the flagship store team alongside the Store Director, assuming leadership in their absence.
2. Ensure efficient store operations, including task delegation, cashiering, personal management, and inventory management.
3. Build, manage, and develop a thriving store team.
4. Drive strategic growth by analyzing product and consumer trends, supporting sales performance, monitoring KPIs, and implementing strategies to maximize revenue and profitability.
5. Provide an outstanding client experience, ensuring every client embarks on a personal RIMOWA journey.
6. Manage VIP client relationships, fostering brand loyalty and strengthening relationships with VIP clientele.
7. Align with the Store Director's strategic vision to manage all aspects of Client Care Service, adapting global strategies to ensure high-quality customer care post-purchase.
8. Collaborate with cross-functional teams to enhance customer satisfaction and loyalty.
9. Embody RIMOWA values, collaborating with colleagues and lifting team spirit.

1. Minimum 5 years of experience in people management.
2. Experience in the luxury sector.
3. Fluent in German and English; additional languages are a plus.

1. Strong leadership skills with experience in training and coaching team members.
2. Proficient interpersonal skills, excelling in interactions with team members and clientele.
3. Enthusiastic about retail and delivering memorable experiences.
4. Keen eye for visual details and achieving team objectives.
5. Proactive in building long-term client relationships.
6. Proficient computer skills, including digital tools and POS.

Minimum of 5 years in people management, preferably within the luxury sector.

Competitive salary based on experience.

30 days annual leave, subsidy for JobTicket, lunch tickets, access to job-bike leasing, company pension plan, staff discounts on RIMOWA products and LVMH offers, company iPhone, and RIMOWA suitcase post-probation.

RIMOWA, as part of the LVMH Group, fosters a dynamic and ambitious workplace culture, encouraging continuous growth and development. The brand values resilience, collaboration, and a commitment to excellence, providing a nurturing environment for employees to thrive and achieve their professional goals.