Rimowa CRM IT Project Manager

RIMOWA, a prestigious German brand under the esteemed LVMH Group, is renowned for its commitment to crafting essential tools for the discerning traveler. With a legacy spanning over 120 years, RIMOWA seamlessly blends functionality with luxury, heritage with innovation, and craftsmanship with design, establishing itself as a leader in the luxury travel goods sector.

1. Collaborate with global business teams to assess new requirements, qualify requests, evaluate feasibility, and deliver effort estimates.
2. Translate business requirements into user requirements and user stories.
3. Work with developers, architects, and technical leaders to design technical solutions.
4. Manage the entire project lifecycle, including planning, design, documentation, testing, deployment, communication, reporting, change management, and incident resolution.
5. Organize daily agile activities with the development team and oversee release planning.
6. Coordinate with internal and external stakeholders, including domain managers and software vendors.
7. Ensure projects are delivered on time, within budget, and at the expected quality level.
8. Contribute to defining the technical roadmap for platforms based on Salesforce product roadmap and industry best practices.

1. 5+ years of experience in CRM IT project management.
2. Proven experience in developing project plans, process diagrams, use cases, and functional and technical requirements.

1. Strong IT and digital technical knowledge, including Salesforce, integrations, data/SQL, web technologies, and iOS apps.
2. Experience with the Salesforce suite, including Sales Cloud, Service Cloud, and Marketing Cloud.
3. Familiarity with Unique Customer Referential (UCR) concepts and implementation.
4. Experience with Google Cloud data platform, including Bigquery and Dataform.
5. Proficiency with MuleSoft and Talend.
6. Excellent English communication skills.
7. Superior analytical skills.

A minimum of 5 years in CRM IT project management, with a strong emphasis on Salesforce and related technologies.

Master's degree in Engineering or Computer Science.

RIMOWA offers a dynamic work environment with opportunities for professional growth and development, reflecting the brand's commitment to diversity and inclusion.

RIMOWA celebrates an inclusive and diverse culture, recognizing that diverse talent is essential for business growth and success. The company values a range of backgrounds, skills, and capabilities to reflect its broad consumer base.