Rimowa CRM IT Project Manager

Paris • France

Friday, March 14, 2025

RIMOWA, a distinguished member of the LVMH Group, stands as a paragon of innovation and luxury in the travel industry. With a legacy spanning over 120 years, RIMOWA is renowned for crafting products that seamlessly blend functionality with elegance, heritage with modernity, and artisanal craftsmanship with cutting-edge design. As part of the prestigious LVMH conglomerate, RIMOWA benefits from a rich tapestry of resources and expertise, fostering an environment where creativity and excellence thrive.

1. Collaborate with global business teams to evaluate and qualify new requirements, assess feasibility, and deliver effort estimates.
2. Translate business requirements into user requirements and user stories.
3. Design technical solutions in collaboration with developers, architects, and technical leaders.
4. Manage the entire project lifecycle, including planning, design, documentation, testing, deployment, communication, and change management.
5. Organize daily agile activities with the development team and oversee release planning.
6. Coordinate with internal and external stakeholders, including domain managers and software vendors.
7. Ensure timely delivery of projects at the expected quality level and within budget.
8. Contribute to defining the technical roadmap of platforms based on Salesforce product roadmap and industry best practices.

1. 5+ years of experience in CRM IT project management.
2. Proven experience in developing project plans, process diagrams, use cases, and functional and technical requirements.
3. Strong technical knowledge in IT and digital domains, including Salesforce, integrations, data/SQL, web technologies, and iOS apps.
4. Experience with Salesforce suite, including Sales Cloud, Service Cloud, and Marketing Cloud.
5. Familiarity with Unique Customer Referential (UCR) concepts and implementation is advantageous.
6. Experience with Google Cloud data platform, MuleSoft, and Talend is a plus.
7. Excellent command of English.

1. Superior analytical and communication skills.
2. Proficiency in Salesforce and related technologies.
3. Ability to manage complex projects and coordinate with diverse teams.

A minimum of 5 years in CRM IT project management is required.

Master's degree in Engineering or Computer Science.

RIMOWA offers a dynamic and inclusive work environment, fostering professional growth and development within the luxury fashion industry.

RIMOWA prides itself on its inclusive and diverse culture, which is integral to its identity. The company values a broad spectrum of talents and perspectives, reflecting its diverse consumer base and supporting its global operations.