Rimowa CRM Campaign Assistant

Paris • France

Tuesday, April 22, 2025

RIMOWA, the first German House of the LVMH Group, is a prestigious brand renowned for creating essential tools for a life of travel. With over 120 years of history, RIMOWA is committed to developing unique products that blend functionality with luxury, heritage with innovation, and craftsmanship with design. As part of the LVMH conglomerate, RIMOWA offers a dynamic and international work environment.

1. Coordinate the communication plan with regional teams, aligning with product launches, key events, and regional requirements.
2. Integrate HTML into marketing automation tools for targeted mass emailing campaigns, ensuring proper testing and execution.
3. Monitor and implement best practices in email marketing.
4. Oversee clienteling actions with regional teams and manage HTML integration into clienteling applications.
5. Share campaign results with regional teams on a weekly and monthly basis, and conduct in-depth analyses as needed.
6. Manage customer feedback, ensuring proper categorization and facilitating inter-country exchanges.
7. Contribute to development projects for automated communications, leading workshops, and ensuring project follow-up.
8. Lead regular meetings with regional teams to define omnichannel communication strategies.

1. Currently pursuing a degree in Marketing or Business.
2. Passion for customer relationship management with an innovative approach in a global context.
3. Fluency in English.

1. Curiosity, creativity, and proactivity in developing new initiatives.
2. Positive and enthusiastic attitude with a 'can do' mindset.
3. Strong analytical skills and attention to detail.
4. Excellent interpersonal and communication skills.
5. Advanced proficiency in Excel and PowerPoint.
6. Experience in retail or boutique environments is advantageous.

Entry-level position suitable for students or recent graduates with a background in Marketing or Business.

Pursuing or completed a degree in Marketing or Business.

RIMOWA offers a diverse and inclusive work environment, emphasizing the importance of varied backgrounds, skills, and perspectives to reflect its broad consumer base and drive business growth.

RIMOWA celebrates an inclusive and diverse culture, recognizing it as a core component of its identity and a key driver of business success. The company values diverse talents and perspectives, fostering an environment where innovation and collaboration thrive.