Rimowa CRM & Training Intern

Paris • France

Tuesday, February 17, 2026

RIMOWA, a distinguished German Maison within the LVMH group, epitomizes luxury and innovation in the travel industry. As part of LVMH, a global leader in luxury goods, RIMOWA benefits from a rich heritage and a commitment to excellence, offering a dynamic environment for professional growth and development.

1. Monitor and analyze CRM KPIs, including client data acquisition, clienteling, and loyalty metrics, and prepare comprehensive weekly and monthly reports.
2. Support clienteling campaigns related to product launches and store openings, ensuring successful implementation of loyalty and retention initiatives.
3. Assist in re-engagement strategies for inactive clients.
4. Maintain and update CRM training materials to ensure relevance and accuracy.
5. Facilitate operational CRM requests from boutiques to enhance responsiveness and meet field team needs.
6. Identify training needs in collaboration with store teams and assist in planning and developing training programs.
7. Track and evaluate the effectiveness of training initiatives, providing insights and suggestions for improvement.
8. Maintain accurate training records, including attendance, feedback, progress, and certifications.
9. Collaborate on mobile learning tool engagement strategies and create communications to boost participation.
10. Develop and update training materials for new store openings and initiatives.
11. Stay informed about emerging learning trends and technologies to propose innovative training methods.

1. Enrollment in a business school with a focus on Marketing, Economics, or Business Management.

1. Proficiency in Microsoft Office suite.
2. Strong analytical skills.
3. Fluency in English.

No prior experience required; ideal for beginners seeking to develop expertise in CRM and training within the luxury sector.

Currently pursuing a degree in Marketing, Economics, or Business Management.

The internship offers the opportunity to work closely with industry leaders, gain hands-on experience in CRM and training, and develop a professional network within the luxury fashion industry.

RIMOWA fosters an inclusive and diverse workplace culture, valuing varied backgrounds, skills, and perspectives as essential to the company's growth and success. This commitment to diversity is reflected in the global reach and broad customer base of the Maison.