Rimowa CRM and Training Assistant Intern

Paris • France

Tuesday, November 11, 2025

RIMOWA, a prestigious German Maison under the LVMH Group, is renowned for its innovative approach to luxury travel essentials. As part of the LVMH conglomerate, RIMOWA benefits from a rich heritage of craftsmanship and a commitment to excellence, offering unparalleled opportunities for professional growth and development within the luxury fashion industry.

1. Track and analyze key boutique CRM metrics such as customer acquisition, engagement, and retention, preparing detailed weekly and monthly reports.
2. Assist in the execution of clienteling campaigns for product launches, supporting loyalty and retention initiatives.
3. Monitor the progress of top retail clients across the EMEA region.
4. Update and maintain CRM training materials to ensure relevance.
5. Support operational CRM requests from boutiques to enhance responsiveness and meet field team needs.
6. Collaborate with retail teams to identify training needs and assist in the development of tailored training programs.
7. Monitor training KPIs and propose improvements to enhance training effectiveness.
8. Maintain comprehensive training records, including participant lists, feedback evaluations, and progress reports.
9. Support engagement with mobile learning tools and assist in the rollout of new e-learning platforms.
10. Contribute to the development of training content for new store openings and initiatives.
11. Stay informed about the latest trends in learning methods and industry-specific knowledge to propose innovative training approaches.

1. Enrollment in a business school with a specialization in Marketing, Economics, or Business Management.

1. Proficiency in Microsoft Office tools.
2. Strong analytical skills.
3. Proficiency in French and English for effective communication across the EMEA region.

No prior experience required, suitable for beginners.

Currently enrolled in a business school program.

The internship offers a unique opportunity to gain hands-on experience in CRM and training within a leading luxury brand, with exposure to various facets of the business and potential career advancement within the LVMH Group.

RIMOWA celebrates an inclusive and diverse culture, recognizing that diverse talent with varied backgrounds, skills, and capabilities is essential for business growth and success. The company values diversity as a key enabler of innovation and growth, reflecting its broad consumer base.