Rimowa CRM and Training Assistant Intern

Paris • France

Tuesday, September 16, 2025

RIMOWA, the first German Maison under the esteemed LVMH Group, is renowned for its premium luggage and exceptional craftsmanship. As part of LVMH, RIMOWA benefits from the conglomerate's vast resources and commitment to excellence, innovation, and luxury. The brand is dedicated to fostering a diverse and inclusive workplace, reflecting its global consumer base and supporting its growth strategy.

1. Monitor and analyze key CRM metrics for boutiques, including customer acquisition, engagement, and retention, and prepare comprehensive reports.
2. Assist in the execution of clienteling campaigns for product launches and support loyalty and retention initiatives.
3. Track the progress of top retail clients within the EMEA region and update CRM training materials.
4. Support operational CRM requests from boutiques to enhance responsiveness and meet field team needs.
5. Collaborate with retail teams to identify training needs and assist in developing and planning training programs.
6. Track training activities, including participant lists, feedback evaluations, progress reports, and certifications.
7. Engage with mobile learning tools and support the rollout of new e-learning tools.
8. Develop training content to support new store openings and initiatives.
9. Stay informed about the latest trends in learning methods and technologies to propose innovative training approaches.

1. Enrollment in a business school with a specialization in Marketing, Economics, or Business Management.
2. Proficiency in Microsoft Office tools and strong analytical skills.
3. Proficiency in French and English to communicate effectively within the EMEA region.

1. Analytical skills
2. Proficiency in Microsoft Office
3. Bilingual proficiency in French and English
4. Strong communication skills
5. Ability to work collaboratively

No prior experience required, suitable for beginners.

Currently enrolled in a business school program.

Opportunity to gain hands-on experience in CRM and training within a leading luxury brand, under the mentorship of experienced managers.

RIMOWA celebrates an inclusive and diverse culture, recognizing that diverse talent with varied backgrounds, skills, and capabilities is essential for business success. The company values diversity as a key enabler for growth and innovation.