Rimowa Client Advisor

Zurich • Switzerland

Friday, December 19, 2025

RIMOWA, a distinguished member of the LVMH Group, is renowned for its commitment to crafting exceptional mobility solutions that blend luxury with functionality. With over 120 years of heritage, RIMOWA stands as the first German Maison within the LVMH conglomerate, dedicated to innovation and superior craftsmanship. The brand thrives on diversity and inclusivity, recognizing these as pivotal elements for business growth and success.

1. Enhance and nurture customer relationships through exceptional consultations.
2. Achieve individual CRM targets and excel in product and repair knowledge.
3. Provide ongoing after-sales support, maintaining a professional point of contact for customers.
4. Ensure high-quality repair processing, from acceptance to communication with the technical team and return to customers.

1. Experience in the luxury sector is preferred, but new starters are welcome.
2. Fluency in German and English is required; additional language skills are advantageous.

1. Strong customer focus and passion for consulting.
2. Excellent communication and interpersonal skills.
3. Ability to perform small on-site repairs.

Minimum of 3 years of experience in a related field, preferably within the luxury sector.

Competitive and attractive compensation with a profit-sharing system.

Staff discount on RIMOWA products, lunch tickets, international work environment, career development opportunities, and support through the LVMH Heart Fund.

RIMOWA fosters an inclusive and diverse culture, valuing a wide range of backgrounds and skills to reflect its broad consumer base. The company encourages personal and professional growth within an international and dynamic environment.