Rimowa Client Advisor

Zurich • Switzerland

Thursday, October 2, 2025

RIMOWA, a distinguished German Maison within the LVMH Group, has been at the forefront of redefining travel since 1898. Known for crafting innovative mobility tools that seamlessly blend luxury with functionality, RIMOWA stands as a testament to heritage and craftsmanship. As part of the prestigious LVMH conglomerate, the brand offers unparalleled opportunities for professional growth and development within the luxury fashion industry.

1. Strengthen and build customer relationships through first-class consultations.
2. Achieve individual CRM goals and excel in customer interactions, including consultations, sales, and on-site repairs.
3. Serve as a professional point of contact for all after-sales topics, ensuring customer satisfaction beyond the point of sale.
4. Ensure first-class processing of repairs, from acceptance to communication with the technical team and return to customers.

1. Experience in the luxury sector is preferred, but new starters are welcome.

1. Fluency in German and English, with additional language skills being advantageous.
2. Passion for selling luxury products and delivering exceptional client experiences.
3. Strong customer focus and intuitive understanding of luxury service.

Experience in the luxury sector is preferred, but new starters are welcome.

A competitive salary based on experience with an additional company profit-sharing scheme.

Benefits include employee discounts on RIMOWA products, access to LVMH private sales, a RIMOWA Essential Ambassador suitcase after six months, and a company seniority programme. Regular training and career development opportunities are also provided.

RIMOWA fosters a dynamic and international environment within the LVMH Group, encouraging continuous growth and development. The company values ambition and innovation, offering a platform for employees to realize their professional aspirations.