Rimowa Client Advisor

Vienna • Austria

Tuesday, July 8, 2025

RIMOWA, a distinguished member of the LVMH Group, is renowned for its innovative and luxurious mobility solutions. As the first German Maison within LVMH, RIMOWA has been at the forefront of crafting high-quality travel products for over 120 years. The brand is celebrated for its commitment to craftsmanship, heritage, and continuous innovation, making it a prestigious employer within the luxury fashion industry.

1. Welcome clients and ensure they feel comfortable in a luxurious store environment.
2. Provide organizational support for after-sales service, stockroom management, and deliveries.
3. Represent the RIMOWA brand with the utmost luxury and professionalism.
4. Strengthen customer relationships through first-class consultations and maintain these connections post-purchase.
5. Serve as a professional point of contact for all after-sales inquiries.

1. Experience in the luxury sector is preferred but not mandatory.

1. Fluency in the national language and English; additional language skills are advantageous.
2. Strong customer focus and an intuitive understanding of luxury.
3. Passion for selling luxury products and delivering exceptional customer experiences.

Open to both experienced individuals in the luxury sector and newcomers eager to join the team.

Competitive salary with a profit-sharing scheme.

Staff discounts on RIMOWA products, LVMH Family & Friends offers, financial and psychological support through the LVMH Heart Fund, career development opportunities, and regular training sessions.

RIMOWA, as part of the LVMH Group, offers an international and dynamic environment where innovation and tradition coexist. The company fosters a culture of continuous development, providing employees with opportunities to grow both technically and creatively.